Data Privacy Policy

Collabro.US Consultancy Group (“Collabro”) respects your right to privacy. When you interact with us, you may share Personal Data with us. Personal Data refers to information that identifies you personally, alone or in combination with other information available to us (e.g., your name, contact number, e-mail address, IP address, home address, among others). 

To ensure that your right to privacy is protected in the course of our dealings and when we process your Personal Data, we are committed to comply with the Philippines’ Data Privacy Act, its Implementing Rules and Regulations, and other relevant government regulations and issuances. This Privacy Notice outlines our data privacy principles and practices. We recommend that you read this Privacy Notice to understand how we collect, use, and process your Personal Data.

Consent

By using our website or providing us your Personal Data, you will be treated as having given your permission for our collection, use, and processing of your Personal Data, and you have accepted the policies and practices described in this Privacy Notice.

If you do not allow the collection, use, and processing of your Personal Data, kindly refrain from using our website, and/or contact us for any privacy-related concerns.

We may modify this Privacy Notice at any time. To update yourself of any change in the processing of your Personal Data, please regularly review this Privacy Notice.

Why does Collabro collect and process your Personal Data?

Collabro collects only the Personal Data needed to effectively serve you and carry out its business operations. We may collect, use, and process your Personal Data for the following general purposes:

1.  To conduct due diligence prior to executing a contract, and to facilitate the fulfillment of the terms of the contract thereafter;

2.  To respond to your queries, complaints, and requests;

3.  To provide information about our services;

4.  To conduct research and analysis to improve customer experience; 

5.  To maintain security; and

To comply with legal, regulatory, and contractual requirements or obligations.

6.  The use and processing of your Personal Data also depends on your transactions with us.

If you inquire about, or avail yourself of our services, we may collect, use, or process your Personal Data to:

1.  Prepare and execute the necessary contract to cover the transaction;

2.  Update our records and keep your contact details and billing address up-to-date; and

3.  Communicate any advisories, changes, and other information relevant to your contract with us.

If you want to join our workforce, we may collect, use, or process your Personal Data to:

1.  Evaluate your suitability for employment and, with a written or expressed consent, retain your Personal Data for a maximum of five (5) years for future job opportunities that may be of interest to you;

2.   Communicate with you about your employment application;

When hired, process your Personal Data as may be necessary for purposes such as, but not limited to, payroll, benefits application, allowances and refunds processing, tax processing, retirement benefits, and other purposes that demand or require processing of your Personal Data (e.g., to execute business transactions directly related and/or incidental to your job, business travels, socials, and so on);

3.  While employed, evaluate your performance and career development;

4.  Upon separation, process your Personal Data for the exit interview and to prepare your final pay;

5.  Provide assistance to, and account for, employees in case of emergency; and

Perform such other processing or disclosure that may be required in the course of Collabro’s business or under law or regulations.

What Personal Data does Collabro collect?

Personal Data collected may include any of the following, among others:

Your name;

Your e-mail;

Your other contact details;

Your address;

Your IP address; and/or

Any information relevant to the feedback you have provided or the request or transaction you have made.

Further transactions with us may require the processing of your other Personal Data, such as but not limited to the following:

Sensitive personal information, such as age, nationality, marital status, gender, health, education, and government-issued identification documents; and Employment history.

How does Collabro collect my Personal Data?

When you access our website and/or communicate/interact with us, Collabro may collect your Personal Data and non-Personal Data:

Personal Data sent to us by your web browser

Your web browser may automatically send us Personal Data, which may include your IP address and location, or Non-Personal Data, which may include the pages you access, the operating system you use, and the name and version of your web browser. These are collected to improve your browsing experience. You may want to check your web browser to know more about the Personal Data sent to us by your web browser, and to modify your web browser settings as you see fit.

Personal Data collected by placing a cookie on your computer

We may also obtain information about you by placing a cookie on your computer. This is typically done to ease navigation through our website. Cookies that may be used are of two kinds — session cookie and persistent cookie. A session cookie is used to place on your computer a computer-generated, unique identifier whenever you access our website. It does not identify you personally and expires as soon as you close your web browser. A persistent cookie does not expire when you close your browser, and stays on your computer, unless you delete it.

If you do not wish to receive cookies, you may modify your web browser settings to turn them off or delete them from your computer. If you reject our cookies, however, our website may not function properly.

Personal Data you knowingly and voluntarily provide

We may also process the Personal Data you knowingly and voluntarily provide when you contact us. The Personal Data you provide will then be used to provide the service you requested. For instance, when you e-mail us a query, necessarily, we will collect your name and e-mail address to respond to you.

For how long does Collabro retain your Personal Data?

Collabro will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Notice and communicated to you, unless a longer period is allowed or required by law.

How does Collabro protect your Personal Data?

The security of your Personal Data is important to us. We employ appropriate organizational, technical, and physical security measures to protect the Personal Data you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use, and other unlawful forms of processing.

You may call or email us if you have queries and/or feedback about our Privacy Notice or privacy and data protection practices.